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Your video tutorials age faster than your product

A button moves, the video goes out of date, and nobody notices. Why it happens, and how to keep video tutorials up to date with every release.

For Product managers, support teams and developers at SaaS companies who publish video tutorials

Your app changed: Ondaclip sees it · filmed by Ondaclip

How do you keep video tutorials up to date? It’s harder than it looks. You recorded a great tutorial three months ago. Since then, your team has shipped twelve releases. A button moved, a menu was renamed, a screen was redesigned. The video hasn’t changed: it shows a product that no longer exists.

Why video tutorials go out of date after an update

A video tutorial is a snapshot of your product at a single point in time. Your product changes every week. With every release, the gap quietly grows.

Three things make this hard:

  • Nobody knows which videos are wrong. You’d have to rewatch every video after every release. Nobody has time for that.
  • Redoing a video takes days. Script, record, re-record, voiceover, edit, captions, translation: that’s eight steps for a single tutorial.
  • Your customers notice before you do. “I’m following the video, but I can’t find the button.” That message lands with support, not the product team.

An outdated tutorial costs more than a missing one: first it wastes people’s time, then it costs you their trust.

How to keep video tutorials up to date: treat them like code

Teams whose tutorials stay accurate do one simple thing: they keep tutorials next to their code, and they check them the same way they check code.

  1. Tutorials live in the repo. One file per tutorial, reviewed in a pull request like everything else.
  2. Every pull request checks them. Before you merge, you know which tutorials a change affects or breaks.
  3. Every release updates them automatically. Only the affected videos are redone. The rest stay as they are.

That’s exactly what Ondaclip does. It replays your tutorials on your real app, compares each screen with the published video, and shows you a before and after of what changed. The video above shows this in the studio, and how it works walks through each step.

What accurate tutorials mean for support, product and engineering

  • Support hears “I can’t find the button” a lot less often.
  • Developers see in their pull request that a tutorial is about to break, and decide whether it’s a bug to fix or a tutorial to update.
  • Product ships every release without leaving an outdated video behind.

Where to start: your three most-watched tutorials

Pick the three tutorials your users watch most. They’re the ones that cost you the most when they’re wrong. Put them in your repo and let every release check them. The quickstart gets you there in fifteen minutes.

Frequently asked questions

Why do video tutorials go out of date?

Because a video shows your product at a single point in time. With every release, a button moves, a menu gets renamed or a screen is redesigned, but the video stays the same.

How do you know which video tutorials are out of date?

Replay them on today's product and compare each screen with the published video. Ondaclip does this on every pull request and every release, and shows you a before and after of what changed.

Do you have to redo the whole tutorial when a screen changes?

No. Only the video affected by the change is redone, in all your languages. Your other tutorials stay as they are.

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